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Frequently Asked Questions

Q1: WHAT DO I NEED TO BRING TO HAVE MY DOG GROOMED? 

You must bring and provide us with proof of up to date vaccinations: Rabies, distemper, and bordetella

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N.Y. ADC. LAW § 17-366 : NY Code – Section 17-366:

​“No dog shall be accepted at a boarding kennel, business or establishment unless the owner of such dog provides proof to such facility, including but not limited to a health certificate, a bill or receipt from a veterinarian or other documentation acceptable to the department, that such animal has been vaccinated against rabies, distemper, hepatitis, parainfluenza and parvo during the previous three years and against Bordetella during the previous six months;”

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Q2: HOW OLD DOES MY DOG HAVE TO BE?

All dogs must be at least 4 months old and up and all dogs must be spayed or neutered.

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Q3: WHAT HAPPENS IN CASE OF EMERGENCY?

Our standard policy is to make every effort to contact you. We will seek medical attention, when necessary, first from your regular veterinarian, then from a trusted local veterinarian or twenty-four hour Vet Hospital. We will continually attempt to contact you and your emergency contacts with updates. Please make sure that your contact information is current and correct.

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